FAQs
We’re here to make custom jewelry sourcing simple and reliable. Here are some answers to frequently asked questions about working with us.
General Information
Lianmei Jewelry is based in Shenzhen, China, with a U.S. office in Miami, Florida.
We specialize in high-quality stainless steel jewelry, with select designs crafted in brass, 925 sterling silver, and natural stone. All products are made in our own factory or by long-term trusted partners under strict quality control.
With over 10 years of export experience, we offer competitive pricing through our own stainless steel factory and reliable partner workshops. Our in-house QC team ensures consistent quality, and all products are nickel, lead, and cadmium free, fully compliant with EU and US standards, with SGS or Intertek test reports available.
MOQ is 200–500 pcs depending on the item
Yes, we offer laser engraving and stamping.
Yes, samples are available and can be customized.
Our main market is North America and EU. We have customers all over the world, so our products have all the required certificates.
Quality Guarantee
We conduct full quality checks and share progress photos/videos for every order, big or small. Besides we always provide 1% spare parts free of charge for backup purposes.
All products come with a 24-month warranty and after-sales support.
We offer free replacements for any confirmed quality issue. Our products pass strict inspections and maintain a 99%+ pass rate before delivery.
Shipping Information
We provide regular worldwide shipping as well as expedited shipping options such as DHL, FedEx, TNT, EMS, and ePacket. For any specific shipping requirements, please reach out to our sales manager for further assistance.
Typically 15–35 working days depending on the order. We can expedite production if you have a specific deadline.
Yes. Standard packing is 1 piece per polybag and larger bag. We also support custom packaging based on your design, with expert advice if needed.